What does "quality" in healthcare mean?
As politicians discuss healthcare, we often hear the word "quality" used as a way to reward or eliminate waste from the system. I think we all agree that quality is key for healthcare, however, the challenge is agreeing on what "quality" of care looks like.
What measurement criteria will be used? Will it be based on outcomes or the patient experience, or both? For years, the quality discussion has been part of the debate and how things will be paid based on quality. We need to define what that means.